WHAT’S THE DIFFERENCE BETWEEN MEDICAL-GRADE AND SKINSANITY ® FORMULAS?
In order to better understand the difference let’s review the FDA´s definition of both terms: Cosmetics are "articles intended to be rubbed, poured, sprinkled, or sprayed on, introduced into, or otherwise applied to the human body...for cleansing, beautifying, promoting attractiveness, or altering the appearance" [FD&C Act, sec. 201(i)]. Among the products included in this definition are skin moisturizers, perfumes, lipsticks, fingernail polishes, eye and facial makeup preparations, cleansing shampoos, permanent waves, hair colors, and deodorants, as well as any substance intended for use as a component of a cosmetic product. The FD&C Act defines drugs, in part, by their intended use, as "articles intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease" and "articles (other than food) intended to affect the structure or any function of the body of man or other animals" [FD&C Act, sec. 201(g)(1)]. Based on this information, we can confirm SkinSanity ® Day Protect Cream SPF+ 30 and SkinSanity ® Dual Action Serum are products classified as topical medications. The rest of the range is classified as cosmetics, because we do not claim they treat specific skin conditions. However, they do protect skin structures and alter their appearance thanks to the high concentrations of bioactive ingredients we utilize. Also, a topical medication is intended to be applied on the surface of the skin and act systemically whereas a cosmetic is applied on the surface of the skin but has a local effect. For more information on this subject please visit
I APPRECIATE YOUR COMMITMENT TO SMALLER SCALE FARMING PRACTICES, BUT TELL ME ABOUT YOUR COMMITMENT TO SUSTAINABILITY?
Supporting Fairtrade small-scale farming operations around the world can make a difference by helping producers build sustainable livelihoods, diversify their businesses, and even reinvigorate entire sectors of production. On plantations, Fairtrade standards contribute to decent working conditions and more freedom of association. Additionally, farmers and workers tend to invest in their local communities, share their knowledge, and innovate to improve their businesses and workplaces, as a company we have seen the benefits of Fairtrade extend well beyond the people it supports to where all-women cooperatives are now been set up in South-East Asia where women have come together to form the first all-female cooperative and say that being part of Fairtrade has literally changed their lives, and that of their families. This was not as straightforward as it may sound because often in these regions the biggest challenge for women is land ownership. Even though they work side by side with their husbands on their farms, it’s the men who own the land and only landowners are allowed to join a cooperative. So the women have to persuade their husbands to transfer land management rights to them. This then allows them to till part of the land and earn a separate income. Where they previously sat quietly in meetings, keeping their opinions to themselves now, having formed their own Fairtrade cooperative, they have given themselves a voice. And this is why we prefer supporting initiatives that allow these farms to remain within the family for future generations, because they are providing a far better and far greater opportunity for women.
HOW DO YOU PREVENT SPRAY OVER FROM ADJACENT FARMS YOU MAY NOT HAVE CONTROL OVER?
Organic farms have buffer zones which are managed in accordance with organic practices. The crops grown in these buffer zones may have been exposed to genetically engineered crops or chemicals used in conventional agriculture and are therefore disposed of accordingly.
WHY USE PLANT EXTRACTS IN YOUR PRODUCTS VERSUS ESSENTIAL OILS?
Plants in their whole form contain all the factors and co-factors that work synergistically to produce an intended effect on the skin. An essential oil on the other hand is an oil-based extract rich in ketones, aldehydes, esters, alcohols, oxides, coumarins, etc. obtained mostly by distillation that provides the organoleptic (odor, taste, color, texture) properties of that plant. They are extremely concentrated and should be used with caution. We are not against using essential oils, quite the opposite. They are part of our proprietary fragrance systems that also enhance the benefits of our formulas. We are planning to launch a range of essential oils.
HOW DO YOUR PRODUCTS DIFFER FROM OTHER COMPANIES PRODUCTS THAT OWN THEIR OWN FARMS?
We have decided as a company to support global sponsorship growing programs at home and Fairtrade abroad. These initiatives allow farms to remain within the family for future generations, and are providing far better and far greater opportunities for women in certain regions, which we fully support.
I HAVE SEEN THAT THERE IS RESEARCH PUBLISHED FROM 2002. WHERE ELSE CAN I FIND ADDITIONAL INFORMATION SUPPORTING YOUR EXCITING PRODUCTS?
Our innovation is proudly shared on our website and in the book SKINISMS due to be published Autumn 2018.
I HAD MILIUM CYSTS REMOVED BUT A FEW MORE HAVE APPEARED AROUND MY LIPS. DO I NEED TO USE RETINOL A TO KEEP THEM AT BAY AND WILL SKINSANITY ® HELP CLEAR UP THE ISSUE WITHOUT A MEDICAL PROCEDURE?
If the milium cysts have recently appeared, it may be possible to get rid of them without having to resort to a medical procedure. These tiny cysts, also called milk seeds are linked to usage of petrochemicals, silicon derived ingredients as well as the ingestion of dairy products. All these ingredients and foods should be avoided, including conventional lipstick formulas (switch to toxic-free vegan lipsticks). Cleanse skin morning and night with SkinSanity ® Detoxifying Cleanser and layer SkinSanity ® Dual Action Serum on top. You can also dab a little SkinSanity ® Zapper at night to help dry them out. It is also recommended to exfoliate 2-3 times per weel with SkinSanity ® English Rose Exfoliator followed by SkinSanity ® Youth Restore Mud Treatment. This regime should suffice to help the milia clear up, but this process does require patience. If you don’t see any improvement within one month, have the milium cysts professionally removed. Retinol A will not help get rid of the milium cysts as it works by stimulating cellular turnover from the deeper layers of the epidermis, not the uppermost ones which is where these seeds are located. Furthermore, we do not recommend the application of synthetic vitamin A as it may speed the development of skin tumors and lesions on sun-exposed skin. Please visit this link to learn more
IS ANY AGE TOO YOUNG TO USE THESE PRODUCTS?
Although most products won’t be suitable for babies or small children, you can safely use SkinSanity ® Intensive Body Moisturizer. Teenagers with acne-prone skin can benefit from the SkinSanity ® Clear Skin Systems. If you require further assistance on using our products on a small child or a teenager that has a specific skin condition, please contact email@example.com and our biomedical esthetician will reply within 24 hours of receipt (except on weekends).
ISN’T PROPYLENE GLYCOL A NASTY SYNTHETIC?
The propylene glycol we use in our Instant Wrinkle Lift is derived entirely from vegetable sources. The European supplier we source it from use a catalytic process called hydrogenolysis which converts vegetable glycerin into vegetable propylene glycol. The 0.01% addition of vegetable propylene glycol helps retain the moisture content of skin or the formula, preventing the escape of moisture or water.
WHAT IS THE ORDER OF APPLICATION IF USING ALL THE PRODUCTS TOGETHER?
If you make the right choice in products you wouldn’t be using all of them at the same time. We have certain products that are suitable for mild to moderate acne and others for drier, more mature skin types. The rule of thumb is to go from lighter to more concentrated. Start off with a cleanser, followed by your serum and finish with a moisturizer. If you are using the eye serum, that is applied first. If you are using the STORM Rejuvenate PRO Wrinkle Lift Serum, which is a more specialized product, you should only apply in the morning, or before a special event on clean skin and the only product you can apply on top of that is makeup using a beauty sponge with a gentle tapping motion. If you apply a moisturizer over the top of the Wrinkle Lift Serum you will neutralize its tightening effects.
CAN ANYONE USE YOUR PREBIOTICS PRODUCTS ON THEIR FACE?
Absolutely, these plant-based actives are highly beneficial for ALL skin types.
ARE THESE PRODUCTS HYPOALLERGENIC?
Hypoallergenic does not mean non-allergenic but rather it means the most common skin allergens have been removed from the product. We have taken all necessary steps to ensure we have not used ingredients that contain known allergens and deciding not to include a lot of essential oils in the majority of our formulas is because certain essential oils can contain allergens. All of our ingredients are listed on product packaging so one can easily avoid ingredients that may cause them irritation. We always recommend a patch test just under the chin or the inside of the arm before trying any new product. Instructions on how to carry out a skin patch test is located on our product brochure and website.
DO YOU USE ALCOHOL IN YOUR SKINCARE FORMULAS, ISN’T THIS SUPPOSED TO BE DRYING?
We use cetearyl alcohol (in two of our products) which is different to 'regular' organic grain alcohol. This ingredient is a vegetable source fatty alcohol derived from natural oils and fats (cetyl and stearyl alcohol) used to thicken and stabilize formulations. Cetearyl Alcohol helps to impart an emollient feel to the skin without it being overly rich. We also use alcohol in a very small percentage in a mildly acidic based which is in Dual Action Serum and Zapper. It’s used to dissolve the Wintergreen extract, but it is derived from sugar alcohol which is non-drying.
WHY IS PH IMPORTANT?
Besides looking for high quality, healthy ingredients, the pH value of any skincare product is important information to know, regardless of age, skin type and skin colour. Normal human skin pH value is somewhere between 4.5 and 6 which means it is slightly acidic and this is the range we have ensured DermOne stays within. Acidity for human skin is good because it kills the bad bacteria and allows the ‘friendly flora’ on the surface to function. However, as we age, the surface of our skin starts to climb from being acidic to more alkaline. In this range our skin is unable to protect itself and starts to weaken. Likewise, those who suffer from acne need to ensure their products have a pH of 5.5 or less, as bacteria that acne thrives upon is minimally present at this number. Skin that is alkaline does not function in a healthy state which is why it is imperative to look for the right pH in your products. It can influence whether your skin is going to function in a healthy manner or not, regardless of how great the ingredients are. Make sure a product is not higher than 5.5 to be on the safe side. If a manufacturer is not displaying their pH on the product, then you should try to check first before buying. They pH of our formulas range from 4.6-5.
WHAT DOES NON-COMEDOGENIC MEAN?
Non-comedogenic cosmetics are products that are less likely to cause blocked pores leading to comedones (blackheads, whiteheads), especially in individuals with oily/acne prone skin types. This does not mean, however, that non-comedogenic formulas will not clog pores as people react differently to various active ingredients. For this same reason we advise customers to carry out a patch test before trying a product. All SkinSanity ® formulas are water-based, lightweight and free of ingredients and do not use potential pore clogging ingredients such as liquid paraffin, silicone and hydrogenated oils.
WHAT IS THE DIFFERENCE BETWEEN A PREBIOTIC AND A PROBIOTIC?
Probiotics are live microorganisms that are intended to have health benefits. Products sold as probiotics include foods (such as yogurt), dietary supplements, and products that aren't used orally, such as skin formulas. Unlike probiotics, prebiotics are not included in the list of good bacteria for the body. Prebiotics are not live microorganisms. Instead, prebiotics are nondigestible carbohydrates that act as food for probiotics.
IS YOUR INSTANT WRINKLE LIFT SERUM THE SAME AS USING BOTOX?
No, it is not the same. Botox is injected with a fine needle into specific muscles and generally takes three to seven days to take full effect, and the effects will last three to four months. Temporary bruising is the most common side effect of Botox. Headaches, which end in 24 to 48 hours, can happen. A small percentage of patients may develop eyelid drooping. This usually ends within three weeks. Drooping usually happens when the Botox moves around. Patients who are pregnant, breastfeeding, or have a neurological disease should not use Botox. Renew Lift Instant Wrinkle Eraser is a temporary solution that does not require any injections. It works instantly and lasts upto 6hrs (individual results will vary). It is safe to use for patients who are pregnant and breastfeeding, but is always advisable to seek Doctors advice first if you are pregnant before using any product that contains active cosmetic ingredients.
WHAT IS THE SHELF LIFE OF THESE PRODUCTS?
2 years unopened. After opening it is a further 12 months, if stored properly.
DO ANY OF THESE PRODUCTS CONTAIN GLUTEN?
SkinSanity ® products are 100% gluten-free.
IS SALICYLIC ACID SAFE TO USE DURING PREGNANCY?
Yes, it is because we use 1% of natural salicylic acid from the botanical Wintergreen.
IS SODIUM BENZOATE SAFE?
A few years back sodium benzoate made headlines when it was found that when used as a preservative in soft drinks along with ascorbic acid (vitamin C), excessive heat exposure could make the two additives form benzene, which is a known carcinogen. Since then, some sites erroneously refer to sodium benzoate as a carcinogen – which is not the case at all. The situation described above that could occur in soft drinks (or other beverages or foods) is not applicable to its use in skin care products. The formula and chemistry in this case is completely different. Sodium benzoate is also approved for use by Ecocert, a certifying organization that sets standards for organic cosmetics. Ecocert is based in France, but conducts inspections in over 80 countries, making it one of the largest organic certification organizations in the world. Their standards were developed by a team of scientists over the course of years and are some of the strictest available. On the basis of provided data, the EU Commission Health & Consumer Protection Directorate-General Scientific Committee On Consumer Products (SCCP), it is of the opinion that benzoic acid and sodium benzoate are safe for use for preservative and non-preservatives purposes in cosmetic rinse-off products at a maximum concentration of 2.5 % and in cosmetic oral-care products at a maximum concentration of 1.7 %, and in leave-on products up to 0.5%. The amount we use in SkinSanity ® is under the maximum concentration levels.
WHAT ARE THE NON-BOTANICAL INGREDIENTS?
All ingredients below are from non-GMO, vegetable source:
- Cetearyl Alcohol - used as a viscosity modifier and does have some emulsifier properties. It is derived from coconut oil.
- Cetyl Alcohol – used as a co-emulsifier and is derived from coconut oil.
- Sodium Stearoyl Lactylate - used as an emulsifier and is derived from organic potatoes.
- Glyceryl Stearate - used to help stabilize products and decrease water-evaporation and is vegetable derive
- Sucrose Stearate – used as an emulsifying and skin conditioning agent. It is derived from sugar, which is combined with stearic acid from coconut.
- Sucrose Tristearate – used as an emulsifying and skin conditioning agent and is derived from sugar, which is combined with stearic acid from coconut.
- Isoamyl Laurate – used to improve the spreadability of formulations and is from the esterification of lauric acid (from vegetable oils) and isoamyl alcohol (from fermentation).
- See below for the remaining ingredients which make the EU approved, more natural preservative sytem.
WHAT INGREDIENTS ARE USED AS PRESERVATIVES?
Strict rules govern the inclusion of preservatives in cosmetics. Throughout Europe, manufacturers must choose from only those preservatives listed in the EU Cosmetics Directive. These have been subjected to scientific tests and approval procedures before they are permitted for use as cosmetic ingredients. The EU Cosmetics Directive (76/768/EEC) protects consumers and makes sure that all cosmetic products on the European market are safe. It requires cosmetics to cause no damage to human health when applied under normal or reasonably foreseeable conditions of use. The preservative used in DermOne Skincare is Geogard Ultra™ which is a combination of gluconolactone and sodium benzoate. It is a multi-functional specialty preservative for cosmetics and toiletries, accepted under Natural and Organic cosmetics standards of Ecocert as well as UK Soil Association and NaTrue and is widely considered a reliable and safe alternative to traditional preservatives. What makes this preservative unique is the synergy between the two ingredients which allows for its broad spectrum efficacy. Typically, organic acids on their own are too weak and often require a co-preservative or booster in order to perform optimally. The gluconolactone in this blend works in conjunction with the sodium benzoate to act as an efficient preservative booster, slowly releasing gluconic acid over time thereby contributing to the broader preservation effect. This preservative blend offers many reassurances as to its safety:
- EWG's Skin Deep Cosmetic Safety Database: Safety Rating – 1 / Data Gap – Limited http://www.ewg.org/skindeep/ingredient.php?ingred06=732153
- Broad spectrum (creates an overall hostile environment for varying types of microbes within a formulation)
- Globally accepted (as opposed to the many cosmetic products made in America not allowed to be sold in Europe or Japan due to safety concerns)
- Japan (most stringent criteria of all countries concerning personal care product ingredients)
- North America
- South America
- Laboratory tests show that Geogard improves skin moisture content
- Excellent toxicity profile - long history of use, non-sensitizing and non-irritating
- Listed as a GRAS (Generally Recognized As Safe) ingredient
- Broad compatibility with other widely used cosmetic ingredients
- Developed without reliance on animal testing
- Contains no GMO’s
WHAT INGREDIENTS IN SKINCARE CONTAIN GLUTEN?
As a general rule, the list below indicates ingredients that contain gluten. This list is not exhaustive, but it is rather a list of the most common ingredients found in skincare products;
- Barley Grass
- Barley Hordeum Vulgare
- Disodium Wheatgermamido Peg-2 Sulfosuccinate
- Hordeum Vulgare Extract
- Hydrolyzed Wheat Gluten
- Hydrolyzed Wheat Protein
- Hydrolyzed Wheat Protein Pg-Propyl Silanetriol
- Hydrolyzed Wheat Starch
- Hydroxypropyltrimonium Hydrolyzed Wheat Protein
- Semolina Triticum
- Stearyldimoniumhydroxypropyl Hydrolyzed Wheat Protein
- Triticum Aestivum
- Triticum Carthlicum
- Triticum Durum
- Triticum Polonicum
- Triticum Spelta
- Triticum Turanicum
- Triticum Turgidum
- Triticum Vulgare (Wheat) Flour Lipids
- Triticum Vulgare (Wheat) Germ Extract
- Triticum Vulgare (Wheat) Germ Oil
- Wheat (Triticum Vulgare) Bran Extract
- Wheat Amino Acids
- Wheat Bran Extract
- Wheat Germ Glycerides
- Wheat Protein
- Wheat Triticum Monococcum
YOU ARE EU COSMETICS DIRECTIVE STANDARDS COMPLIANT - WHAT IS THAT, AND HOW IS IT DIFFERENT TO THE US?
The Cosmetics Directive 76/768/EEC was published on July 27, 1976 and ensures their safety for use. A cosmetic product is any substance “intended to make contact with external parts of the human body, or inside the mouth, with the intention of cleaning or perfuming them, changing their appearance, correcting odors, protecting them or maintaining their good condition”. The U.S. Federal Food, Drug, and Cosmetic Act define cosmetics as products for “cleansing, beautifying, promoting attractiveness, or altering the appearance.” The intentionally vague language gives manufacturers a lot of freedom to produce questionable merchandise without the risk of government interference. European Cosmetics Directive sets out certain standards cosmetic products must meet before they can be placed in the European Economic Area, such as substances that cannot be included in the formula of the products, requirements for labeling and packaging, rules for market surveillance and notification to the competent authority of each member state and laws relating to animal testing. Since it was introduced, the Cosmetics Directive has been amended by the European Parliament and the European Council 55 times in order to keep up with the changing market for cosmetics. The Directive puts a ban on testing finished cosmetic products on animals, and bans marketing products that have been tested on animals. U.S. law can’t prevent other countries from importing prohibited cosmetics. Mercury, used mostly in skin bleaching or whitening products, used to be a preservative in shampoos, bubble bath, hair color and deodorants, etc. As it’s absorbed through the skin, mercury causes brain, kidney, and lung damage. But cosmetics containing mercury are often smuggled into the U.S. from China or India. After a case of mercury poisoning from an illegally imported skin-whitening cream occurred, the FDA warned against using such products but was unable to take any further legal action. While the EU has more protective and stringent laws toward cosmetics than the U.S. does, it also has the advantage of having each member state regulate products within its own national borders. Where we have one regulatory body here in the US, Europe has twenty-seven independent (but cooperative) organizations.